What a refund policy needs if you charge with Stripe

The page is yours

Stripe takes the card payment. The refund promise is still yours. A useful refund policy states the product (digital access, a subscription, a one-off file), the number of days someone has to ask, the email address that receives the request, and what happens to a renewal if they cancel.

TermsPack fills that page from the refund window you type and from whether the scan saw a payment vendor. The draft is marked pending legal review.

What card processors look for on the site

Businesses that turn on card payments are commonly asked to show who they are, how to contact them, what is being sold, the price, terms, and a refund or cancellation policy. Stripe publishes its own checklist and legal terms. Read those. This page is not Stripe's checklist and it is not a partnership.

Clear pricing on the site matters as much as the policy. A scan can notice a dollar amount in the page text. It cannot tell whether the price is the one you will actually charge.

Publishing these pages does not guarantee that a processor will approve, keep, or reinstate an account. TermsPack does not offer an appeal service in this version.

A window you can keep

If you say 14 days, answer refund email inside that window. If you sell a subscription, say whether cancelling stops the next charge only. Link the refund page from the footer next to terms and privacy, on the same site as the checkout, not on a document that the customer cannot open.